Privacy Policy

Last updated: 27 September 2026

This Privacy Policy explains how Smart Solutions Infotech (“we”, “us”, “our”) collects, uses and protects personal information when you visit smartsolutionsinfotech.in, contact us, or use our services. By using this website you agree to this policy.

1. Information we collect

• Information you give us: your name, phone number, email address, business name and any details you share through our contact form, WhatsApp, phone calls or email.
• Project information: access details, content and materials you provide so we can deliver our services, such as website logins or advertising account access.
• Payment information: when you pay online, your payment is processed by a third-party payment gateway. We receive confirmation of the payment (amount, date, transaction ID) but we do not collect or store your card number, CVV, UPI PIN or net banking password.
• Usage information: standard technical data such as browser type, device, pages visited and approximate location, collected through cookies and analytics tools.

2. How we use your information

• To respond to your enquiries and send you proposals and quotations
• To deliver the services you have purchased and communicate with you about them
• To process payments, issue invoices and handle refunds
• To improve our website and services
• To meet legal, tax and accounting obligations

We will only send you marketing messages if you have agreed to receive them, and you can opt out at any time.

3. Cookies and analytics

Our website may use cookies and tools such as Google Analytics to understand how visitors use the site. These tools collect information in a form that does not directly identify you. You can disable cookies in your browser settings; the website will still work.

4. Payments

Online payments are handled by our payment gateway partner, which is PCI-DSS compliant. Your payment details are entered on the gateway's secure page and are governed by the gateway's own privacy policy.

5. Sharing your information

We do not sell, rent or trade your personal information. We share it only:

• with service providers who help us run our business, such as payment gateways, hosting providers and email services, and only as needed;
• with advertising or platform providers (such as Google or Meta) when needed to deliver a service you have asked for;
• when required by law, court order or a government authority.

6. Data security

Our website uses SSL encryption (HTTPS). We take reasonable technical and organisational measures to protect your information from unauthorised access, loss or misuse. No method of transmission over the internet is completely secure, but we work to protect your data.

7. Data retention

We keep your information for as long as needed to provide our services and to meet legal, tax and accounting requirements. After that, we delete or anonymise it.

8. Your rights

You can ask us to access, correct or delete the personal information we hold about you, or to stop sending you marketing messages. Email us at smartsolutionsinfotech72@gmail.com and we will respond within 30 days.

9. Third-party links

Our website contains links to other websites and services, such as WhatsApp and Google Maps. We are not responsible for their privacy practices, and we encourage you to read their policies.

10. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page with the date it was last updated.

11. Contact and grievance officer

For any questions or complaints about this policy or your personal data, contact us using the details below.